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13 August
Cystic Fibrosis Week


Tuesday 21 August 2012
1.30 pm at the Memorial Hall Supper Room next to the Library on Main St, Otaki.

Speaker: Dr Steven Finlay, CEO of the Cleantech Trust
Refreshment at conclusion

RVSP by 19th August 2012
Tel: (06) 364 8664
E-mail: cab.otaki@xtra.co.nz


Friday 31 August
Cancer Society "Daffodil Day"


Home > Support Organisations > Maori Organisations > Whakapai Hauora (Best Care) Charitable Trust

Whakapai Hauora (Best Care) Charitable Trust

140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
Fax: (06) 353 1883
E-mail: bcwh@rangitaane.iwi.nz
Website: www.whakapaihauora.maori.nz

Overview - IWI & Maori
Best Care (Whakapai Hauora) Charitable Trust ('Whakapai Hauora'), is the health, social service and disability service provider arm of Tanenuiarangi Manawatu Incorporated, the mandated iwi authority for Rangitaane O Manawatu. As one of the operational arms of TMI, Whakapai Hauora works closely with other TMI entities, such as Kia Ora FM 89.8 (the only bilingual Maori Radio Station in the Manawatu) With an audience capacity exceeding one hundred and twenty thousand (of whom over fourteen thousand are Maori), Kia Ora FM offers an excellent opportunity for Whakapai Hauora to communicate health education and promotion messages through chat shows, talkback interviews and health advertising. Tune in on a    Monday between 9.00am and 10.00am to listen to our health show. Though Whakapai Hauora is an iwi owned and operated provider, its health, social and disability services are provided to everyone.

Best Care (Whakapai Hauora) is accredited with
Quality Health New Zealand and The Royal New Zealand College of General Practitioners

Whakapai Hauora vision is to be:
The most proactive, culturally appropriate client centred provider of holistic health, disability support and social services for people regardless of age, disability or cultural background in the Manawatu

Mission of Whakapai Hauora
'Kia haere waimarie ana ki runga i te Whaea Papatuanuku'

'To empower people to significantly improve their well-being to walk in balance on Mother Earth through exercising choice in health care'.

Whakapai Hauora does this by:

Practising Rangitaanenuirawa,
Providing a range of high quality primary health care and social services,
Providing health education and training,
Employing committed, dedicated and multi-skilled staff,
Ensuring effective co-ordination between secondary and primary care
(integrated care) whilst operating a cost-efficient enterprise,
Being culturally appropriate, and being responsive to client and community needs.

Dr O'Connell
Dr Hayton
Dr Herbert

Other Team Members:

Kaumatua and Kuia
Health Manager
Corporate Service Administrator
Practice Nurse
Mobile Primary Healthcare Nurse
Maori Disability Support Officer
Nutrition and Physical Activity Officers
Tamariki Ora (Child Health) Nurse
Whanau Ora Health Nurse
Health Promotions Co-ordinator
Alcohol and Drug Counsellors
A & D Social Workers
Gambling Counsellor
Gambling Health Promotions Officer
Social Services Counsellor
Well Being Officer
Cancer Coordinator
Primary Mental Health Nurse

General Medical Care (GP and Practice Nurse Services)
Nursing and Health Clinics
Community Health Services including follow-ups
Health Promotion/Education and Disease Prevention Services
Outreach Programmes / Training
Nutrition and Physical Activity Promotion Services
Wahine (Women's) Health Services
Tamariki Ora (Well Child Services)
Cervical Screening & STD Checks
Breast Screening Health Promotion
Free Reproductive/Sexual Health Services (Criteria Applies)
Gambling Counselling & Health Promotion Services
Disability Support Services
Social Services including:
 Counselling - Individual & Whanau (Family)
 Budgeting Advice
 Whanau Wellbeing Programmes
 Alcohol and Drug Counselling and
Outreach Clinics
Line Dancing every Friday
Mobile Nursing Services - Shannon and Foxton
Cancer Coordinator Services
Primary Mental Health Nursing Services
FREE Podiatry, Smoking Cessation, Diabetes and Clinical Dietician Clinics in association with the Primary Health Organisation


Best Care (Whakapai Hauora) Charitable Trust

140-148 Maxwells Line
P O Box 1341
Palmerston North 4412Services provided include ...

Tel: (06) 353 6385
Fax: (06) 353 1883
E-mail: BCWH@rangitaane.iwi.nz
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=2

Health Care Hours:
Open all year, except for Statutory Holidays and Weekends.
Monday - Friday 9.00am - 5.00pm

After Hours Service:
Radius Medical
The Palms
445 Ferguson Street
Palmerston North

Tel: (06) 354 7737

Please note that for all Whakapai Hauora GP clients that access our After Hours Service 'Radius Medical' that at the time of your visit to 'Radius Medical' you will need to request that they 'Radius Medical' send your consultation notes to your regular GP at Whakapai Hauora. This will ensure that we continue to provide a great service to you.

Further Assistance:
Accident and Emergency Department
MidCentral Health
50 Ruahine Street
Palmerston North

Tel: (06) 356 9169

Dr Marianne O'Connell
Dr Mary Hayton
Dr Alex Herbert

Joanne Meinung,  Practice Nurse
Josephine Te Whaiti, Receptionist

a comfortable environment for all cultures
quality time with nurses
high standards of health care
complete confidentiality
Whakapai Hauora Practice

Nurse Services include ...

blood pressure monitoring
weight monitoring
blood sugar level monitoring
peak flow monitoring
visual activity checks
sexual health checks
immunisation for tamariki
smoking cessation
diabetes education
travel immunisation
adult immunisation
nurse injections
contraception services and advice
pregnancy testing
dressing change and wound care
cervical screening
diet and nutrition advice
health assessments
free contraceptive & advice services if you are a Maori or Pacific Island woman of any age, or a woman under the age of 25 years

FREE Clinics

Whakapai Hauora in conjunction with the Manawatu Primary Health Organisation are offering FREE clinics at Whakapai Hauora premises.

Podiatry Clinic Second Tuesday of each month  1pm to 4pm

Diabetes Clinic Second Wednesday of each month 9am to 12pm

Clinical Dietician Clinic Third Thursday of each month 1pm to 4pm

Smoking Cessation Clinic First Tuesday of each month 1pm to 4pm

If you are registered with our general practice please consult with your Doctor about a referral to these clinics. If you are not registered with our General Medical Practice but access other Whakapai Hauora services please contact the usual staff   member you deal with at Whakapai Hauora and they will assist you with a referral to the clinic you wish to access.

If transport is a barrier to access the services, home visits can be made so let the relevant Whakapai Hauora staff member know you wish to have a home visit to be made when making the appointment.

Whakapai Hauora is proud to bring you these primary care services in conjunction with the Manawatu Primary Health Organisation.

If you have any queries about these clinics please contact our Health Manager Carole Fernandez on (06) 353 6385.



Practice Nurse Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
Fax: (06) 353 1883
E-mail: joanne@rangitaane.iwi.nz or jenny@rangitaane.iwi.nz
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=3

Joanne Meinung or Jenny Wikeepa

A comfortable environment for all cultures
Quality time with Nurses
High Standards of Health Care
Complete Confidentiality

Whakapai Hauora Practice Nurse Service include-
Blood Pressure Monitoring
Weight Monitoring
Blood Sugar Level Monitoring
Peak Flow Monitoring
Visual Activity Checks
Sexual Health Checks
Immunisation for Tamariki
Smoking Cessation
Diabetes Education
Travel Immunisation
Adult Immunisation
Nurse Injections
Contraception Services and Advice
Pregnancy Testing
Dressing Change and Wound Care
Cervical Screening
Diet and Nutrition Advice
Health Assessments
Free contraceptive & advice services if you are Maori or Pacific Island woman of any age, or a woman under the age of 25 years.

Free Contraception Service (criteria applies)

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
E-mail: joanne@rangitaane.iwi.nz or jenny@rangitaane.iwi.nz

Joanne Meinung or Jenny Wikeepa

A comfortable environment for all cultures
Quality time with Doctors and Nurses
High standards of Health Care
Complete Confidentiality
Translation/Communication Services (available upon pre-arrangement)

Criteria for FREE Contraceptive Assessment & Advice Services-
A Maori Woman of any age
A Pacific Island Woman of any age
A Woman under the age of 25 years

FREE Contraceptive Assessment & Advice Services Include-
Safe Sex & Sexual Health Advice
Education about Contraception
Group or Individual Education Sessions
Pregnancy Advice
Free Nurse and GP Consultation
Referrals to other Health Professionals
Regular Follow-ups

Please phone to make an appointment, we strive to see you within thirty minutes of arriving.

 Mobile Primary Health Care Nurse Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=5

FOXTON BEACH: Community Centre, Foxton Beach
(Nurse available every Wednesday 10am - 1pm)

FOXTON: The Plunket Rooms, 8 Clyde Street, Foxton
(Nurse available every Thursday 10am - 1pm)

SHANNON: The Plunket Rooms, Stout Street, Shannon (Nurse available every Monday 12.30pm - 4pm and Tuesday 10am - 1pm)

Georgina Tauhopa-Melody
Tel: (06) 353 6385 
Mobile: 021-144-7625 
E-mail: georgina@rangitaane.iwi.nz 

The Mobile Primary Health Care Nursing Service is available in Foxton and Shannon.
There is NO CHARGE to access the Mobile Primary Health Care Nurse
Health Assessment & Planning
Home Visits
Referrals to other Health Providers
Advice & Information on a wide range of Health Issues
Health Promotion & Education
Health Seminars & Presentations to Groups or Individuals
Whanau Health Plans

Whanau Ora Health Nurse Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
E-mail: jenny@rangitaane.iwi.nz
Webiste: http://www.whakapaihauora.maori.nz/information.php?info_id=14

Jenny Wikeepa

Whanau Ora Health Nurse Services targets all age groups and all health areas.
Please phone to make an appointment, we strive to see you within thirty minutes of arriving.
Whanau Ora Health Services are FREE of CHARGE. Translation/communication services are available upon pre-arrangement.

Health Assessment & Planning
Home Visits
Referral Services
Advice & Information
Health Education & Promotion
Health Seminars and Presentations
Whanau Health Plans

Whanau Ora Health Goals-
To contribute to the wellbeing of clients and their whanau through assessment, advice, follow-up, co-ordination and health education & promotion.

Tamariki Ora (Well Child) Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385

Denise Marlow

All visits are private and confidential, in your own home or at Whakapai Hauora. The choice is yours and the service is FREE.
Discuss this option with your Lead Maternity Carer or contact Denise Marlow.
Please phone to make an appointment, we strive to see you within thirty minutes of arriving.
Services for 0-5 year olds FREE.
As part of this service we also offer facilitation services and whanau/family care and support services. Confidentiality is assured.

When your baby reaches 4-6 weeks old, your Lead Maternity Carer (Midwife, Doctor, Obstetrician) will  refer you to ongoing care. Whakapai Hauora provides such services through our Registered Nurse Denise Marlow.

We provide support, advice and information on all Tamariki Ora Health related issues, including:
Measuring Weight, Height and Head Growth
Hearing and Vision
Language, Behaviour and Development
Parenting Skills/Group Education

Advocacy and Referrals available. Interpreter/communication services available upon


Breast Screening Promotion Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=13

Amiria Teki

Whakapai Hauora provides a free Breast Screening Promotion Services.
Breast Screening Promotion
Providing support (including transport) and awhi to Maori Women having a mammogram
Community awareness raising the importance about breast screening to enable whanau to make more informed decisions
Breast screening promotion presentations
Advice to Maori Women and their whanau regarding choices available in relation to Breast Screening and Breast Health
Support for Breast Screening assessment and treatment
Age target 45-69 years

Our Goals in Providing this Service are to-
Increase the detection of Breast Cancer amongst Maori Women
Reduce Maori mortality from Breast Cancer
Inform Maori Women and their whanau about Breast Health and Breast Cancer
Inform Maori and their whanau about the Breast Screening Programme
Inform Maori Women and their whanau about the advantages of early detection

Do the 'right thing' so you, and the whanau unit as a whole, remain healthy.


Maori Disability Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
E-mail: raewyn@rangitaane.iwi.nz
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=6

Raewyn Skipper

Our Services are aimed at improving the quality, life and independence of people with disabilities.

Advice and Guidance...
On treatment and rehabilitation services available
Referrals to other Health Services where necessary for assessment and service co-ordination services
On decision making where requested
On access to Home Support Services

On the role of the Disability Support Services
On the methods of access to Disability Support Services
On the rights and entitlements of disabled people

We are committed to-
Helping disabled individuals and whanau stay healthy and well
High standards of disability care
Quality time with the Disabilities Officer
Quality time with the Doctor if necessary
Cultural appropriateness
Supporting individuals and whanau through the assessment, service co-ordination and referred services process
Providing a comfortable environment for disabled clients
Seeing clients within thirty minutes of arriving
Ensuring your confidentiality at all times

Interpreter/Communication Services available upon pre arrangement.


Nutrition & Physical Activities Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
E-mail: nicci@rangitaane.iwi.nz and paora@rangitaane.iwi.nz
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=7

Nicci Kuiti and Paora Johanson

To improve the health and wellbeing of Maori in the Manawatu region through better nutrition and regular physical activity
To reduce the incidence of food-related disorders by improved nutrition
To increase lifelong participation in regular physical activity


There is NO COST to access this service.

Building Public Health Policy by:
Assisting pre-schools, e.g. Kohanga reo, kura and marae to develop and implement nutritional and physical activity policies
Provision of a community based breast-feeding campaign

Creating Supportive Environments by:
Promoting the consumption of vegetables and fruit in a variety of settings of workplaces, schools and marae
Undertaking initiatives with the community, e.g. marae, to inform and influence healthy food choices and physical activities

Strengthening Community Action by:
Supporting community initiatives that promote healthy eating and physical activity, e.g. community garden, line dancing, etc
Collaborate with other nutrition and physical  activity agencies to contribute to an intersectorial approach
Provide training programmes to disseminate  relevant information
Providing support to school based programmes, e.g. the Fruit in Schools Programme

We are committed to offering information and advice in order to-
Provide a supportive environment which enables healthy behaviour changes
Support individuals and whanau about the importance of healthy eating habits and regular physical activity
Provide advice and support to community groups and agencies regarding health promotion of nutrition and physical activity, e.g. Kohanga reo
Provide input/support to community based nutrition programmes and/or physical activity programmes developed by other agencies, e.g. Push Play
Hold Health exhibitions, promotions and health hui
Promote regular physical activity within a Marae setting, e.g. line dancing, low impact exercise classes

Social Services

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
E-mail: Delwyn Hakaria at: delwyn@rangitaane.iwi.nz
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=8

Ganga Aiyar

We provide counselling and social support services to-
Pakeke (Adults)
Kaumatua/Kuia (Elders)
Rangatahi (Young Adults)
Tamariki (Children)
Male and Female

Counselling services include-
Child misbehaviour/management
Physical and/or sexual abuse
Marital strife
Custody Issues
Domestic violence/anger
Stress and depression
Parenting skills
Mental Health Problems
Gender Identity Issues
Cultural Issues
Household management
Finance/budgeting (including referrals)
Child care needs
Acceptance of illness and/or disabilities
Behaviour Issues
Self-esteem Issues

Whanau Wellbeing Programme
This is a programme to assist whanau where domestic violence    occurs within the household. There is no cost to access this programme.


Piki Kotuku Te Awhi Hinengaro - Mental Health & Addiction Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 1884 to talk to the Piki Team.
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=9

'Kia Ora'
Our service is designed around Tangata Whaiora and we shall attempt to provide any resource and information needed.

We shall provide our service either:
At Whakapai Hauora
In the home of Tangata Whaiora
On the Marae
In outreach clinics based in Shannon, Foxton, and Otaki
Any other community venue where Tangata Whaiora feel comfortable and appropriate

Our Kaupapa is to provide tikanga based Mental Health and Addiction Services in a learning back to wellbeing environment within the Whare Tapa Wha Model.

Our service includes-
Kaupapa Alcohol and Drug Services including:
A & D Clinical & Cultural Assessments
A & D Counselling
A & D Social Work Services
Rangatahi A & D Social Services
Basic Life Skills Programmes
Activities Group
Strengthening Families Hui
A & D Health Promotion and Education
Ongoing support and follow up


Problem Gambling Counselling and Health Promotion Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 1884
E-mails: margaret@rangitaane.iwi.nz or jack@rangitaane.iwi.nz
Website: http://www.whakapaihauora.maori.nz/information.php?info_id=12

Margaret Ryniker and Jack Rifle

Whakapai Hauora offers you the services of our counsellor for Problem Gambling which includes-

Counselling which can be for:
The Problem Gambler
A Partner
A Friend
Any concerned persons affected by someone who gambles

'The right approach to a difficult problem is the 'tri-angle'.'

The counselling service includes-
Intervention services, e.g. support the whanau/family
Screening services
Family/whanau centred interventions
Counselling support
Easy access for services, e.g. home, marae, school, community
Ongoing support and follow up

The health promotion service includes-
1. Promoting Healthy Public Policies in relation to gambling harm by:
Working with Local Government Groups on policies to reduce gambling harm
Providing advice on gambling policies
Ensuring Maori involvement in the development, implementation and monitoring of gambling related policies and activities

Encouraging Supportive Environments to minimise gambling harm by:
Providing forums to discuss problem gambling harm
Working with communities to reduce gambling harm in their communities
Encouraging the public to adopt responsible gambling practices
Meeting any identified gaps in the gambling area highlighted by the local community

Enhancing the capacity of communities to define and address gambling harm by:
Implementing health promotion projects in relation to Maori Problem Gambling
Working with the community to address and manage community based health promotion problem gambling programmes

Assisting the development of peoples life skills and resilience in relation to preventing or   minimising gambling harm.

Choices are the hinges of destiny!

Margaret Ryniker Gambling Counsellor provides an afternoon counselling clinic in the Shannon Plunket Rooms, Stout Street, Shannon on the 1st and 3rd Tuesday of each month between 1pm - 4.30pm.

Cancer Coordination Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel: (06) 353 6385
Fax: (06) 353 1883
E-mail: maria@rangitaane.iwi.nz 

Maria Potaka

Our Cancer Coordinator will work across the cancer control continuum for Maori, either before or at the diagnosis of cancer who require ongoing support in the community.

The service will include;
 Supporting clients and their whanau to cancer services;
 Improving the level of communication and facilitate increased knowledge/information  cancer;
 Supporting Maori community development initiatives for cancer;
 Improve the delivery of health promotion and education about cancer; and
 Support cancer service coordination for the diagnosed patient and their whanau.

The service is free and available to all eligible persons resident in Palmerston North City.

This service is provided in a range of settings including;
 Te Kohanga Reo;
 In private homes where appropriate; and
 Here at Whakapai Hauora.


Primary Care Mental Health Nurse Service

Best Care (Whakapai Hauora) Charitable Trust
140 - 148 Maxwells Line
P O Box 1341
Palmerston North

Tel (06) 353 6385
Fax: (06) 353 1883
E-mail: libby@rangitaane.iwi.nz 

To access our Primary Mental Health Nurse please contact Libby Wanoa

Kaupapa-.The aim of this service is to improve health outcomes for those in Palmerston North experiencing mild to moderate mental illness who can be managed in the primary care environment.

Our nurse aims to assist clients to;
 Reduce barriers to accessing primary health services;
 Improve health outcomes; and
 Reduce risks of clients developing severe mental illness;
The service delivery will be implemented via the holistic model in accordance with Te Whare Tapa Wha Model of wellbeing that works within the framework of the whanau, hapu and iwi, and wider service linkages such as community networks, both local and national to ensure comprehensive service co-ordination and delivery.

This service is free to all clients who meet the criteria!!!

Palmerston North
Nurses - Foxton, Shannon.
Counselling Clinics - Shannon, Foxton, Levin, Otaki